Your tech explained the two problems in an easy to understand way. I am not a 'techie' but could easily comprehend the problems. Thanks.
Computer Repair & Virus Removal
Data Doctors has been providing professional computer repair services at low cost to residents of Phoenix, Arizona's metro area, North County San Diego, and the Florida Space Coast for over three decades.
Laptop and Computer Repair Services
Our comprehensive award-winning PC repair service includes virus, worm, spyware, adware, and trojan removal, as well as registry, temporary files, and computer cleanup. We also test all hardware, update your system, and de-frag your hard drive so your computer will operate at peak performance.
Remote Computer Repair
Data Doctors is your best source for computer repair, not only in Arizona, but in our stores across the country, or via the Internet. We make fixing your computer convenient for you.
Of course, you can always drop your computer off at any of our many locations throughout the country, or we can come right to your home and do the repairs. But did you know that we also provide our services online? That's right. We can repair your computer straight through the Internet with our "Data Doctors Anywhere" service. This remote computer repair service allows us to fix your PC safely, securely, and rapidly while you watch. You set the schedule for trustworthy PC repairs done anywhere you are, and you will have the opportunity to close the session at any time since you are in control. Also, all our technicians are based in the U.S. and speak English clearly.
Our expert PC technicians are certified and experienced. They can solve all your PC problems, including removing viruses. We also offer a free computer checkup or complete PC diagnostics for just $59 that will tell us what the problem is so we can fix it. Our technicians provide you with a personalized virus repair and removal service like no other. And we do house calls, so if you can't visit us, we visit you. Your computer will be completely updated and spyware, adware, virus, worm, and trojan free so it will run much faster than before.
The problem with computers is they can break down, crash, freeze, or lockup anytime. What's really frustrating is when you are right in the middle of something very important, and your computer just shuts down on you. We can help save you time and money by providing you with a professional physical diagnosis for only $59. This is an extensive 12-point thorough examination of your computer that helps us determine the real cause of the problem so we can provide the right solution to completely eliminate it. Since 1988, we have been fixing computers by eliminating the problem entirely, rather than implementing a quick fix that will only last for a short period before your Computer crashes again.
How Our Processes Work
Computer and Laptop Repair
Start by finding one of our convenient locations near you and book an appointment. During your initial visit, we will perform a computer checkup absolutely free while you wait. Or, for $59, we can perform a complete PC physical. Once we are done testing your computer, we will discuss our findings with you and let you know what we suggest, then give you an estimated time of completion. If you agree, we will get to work right away and let you know when we are done so you can pick up your computer in top shape. But our work is not done yet. When you pick up your computer, we will provide you with some great computer care tips, including how to maintain your system and avoid computer viruses and other threats.
Our award-winning repair services include the removal of spyware, adware, worms, trojans, and viruses. We also defragment your hard drive, test your hardware, clean up the registry, remove temporary Internet files, and free your computer of any dust or grime inside. We service Windows and MAC computers, laptops, and other related digital devices.
Data Recovery process
The process we use depends on the recovery type needed for your situation. Drop off your PC or laptop at a nearby location and our experts will determine the best solution for the problem after running some diagnostics. When done, we will contact you to discuss your options and give you a quote. This usually takes only a single business day. We have three options available for data recovery: "Emergency Service" with a 24-hour turnaround time, "Priority Service" with a 3-day turnaround time, and "Standard Service" with 2 weeks turnaround time.
The cost of computer repairs these days can be outrageous. But not with us as we want to make computer repairs as affordable as possible for our customers. Charges for PC repairs depend on many factors including the severity of the damage, type of computer and operating system, turnaround time, specialty parts, where the repair takes place, and more. However, we do have options available starting at just $59, a 365-day warranty, and when we fix your computer, it will stay fixed for a long time.
365 Day Warranty
We provide a 1-year warranty for computers we sell and for new parts. If after we repair your computer, there is an issue, please visit us immediately. We will perform a diagnosis at no cost to you, and then replace any defective parts we used when repairing your system. Please note, damages caused by you, such as water damages or broken screens, are not covered under this warranty. We also have a 90-day warranty for refurbished parts.
We will make your computer great again
Data Doctors serves consumers and small business owners in Phoenix, AZ, and other locations around the country. Our services include computer repair, virus removal, data recovery, and much more. Let us help get rid of your computer problems. Our experienced technicians are fast, friendly, and knowledgeable and will repair, clean, and update your computer so it will run like new again.