Teleworking & Telecommuting - better than ever!

The Information age has changed many aspects of our personal and business lives, mainly for the better.

'Going to work' has always meant getting dressed and driving to a physical location, then spending more time driving home at the end of the day.

Teleworking opportunities and telecommuting tools have continued to change the employment landscape as the Internet becomes more pervasive.

Whether you are looking for a new opportunity or wanting to explore telecommuting for your existing situation, listen in as the Data Doctors discuss the latest tools and resources for educating your self on this new business paradigm!
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What is Windows 7 XP Mode for?

What exactly is Windows 7's XP mode and what's it used for?

- Brian

Microsoft knew that it was going to have a tough time convincing hardcore Windows XP users to migrate to Windows 7 because some older applications and hardware (like scanners) that required Windows XP could not be updated to work in Windows 7.

This scenario is more likely to play itself out in business environments, but some consumers may also have special software or older peripherals that would benefit from this feature.

For those that tried to migrate to Windows Vista in the past and ran into a compatibility issue, this feature was specifically added to address your situation.

Certain versions of Windows 7 have an optional feature called Windows XP Mode, which unlike the 'XP Compatibility mode' that was in Windows Vista, is an actual complete copy of Windows XP with SP3 (Service Pack 3) that can run as a 'virtual' system within Windows 7.

This means that older or outdated applications and peripherals that would only work in Windows XP can run in a virtual session that will appear as just another icon in Windows 7 (and it's really cool how smooth it works!)

But, before you get too worked up about this creative approach to migrating older users and applications, there are some 'requirements' that you should know about.

If you have old XP based applications, then you probably have old XP level hardware, which isn't likely to support this new feature.

In order to support XP Mode, you will need a newer computer with a processor capable of 'hardware virtualization' (AMD-V or Intel VT), at least 2 GB of RAM and a recommended 15 GB of free drive space.

Note: Hardware virtualization support must be turned on in the computer's BIOS, which is generally off by default.

If you want to see if your computer is capable of supporting Windows XP Mode, you can run Microsoft's Hardware-Assisted Virtualization Detection tool here: http://bit.ly/1qPcbl .

In addition, the only versions of Windows 7 that support XP Mode are Professional, Ultimate & Enterprise edition which means that if you get the Home Premium version, which is the least expensive, you don't have this option.

The reality is, you won't need this feature to simply surf the web, exchange e-mails and write some letters; it's only for those will special programs and older peripherals.

Microsoft did a much better job of addressing the compatibility issues that were created when they released Vista and has an easy to use Windows 7 Compatibility Center that allows you to check the compatibility of most popular hardware components and software programs here: http://bit.ly/uD96n .

The XP Mode feature is a godsend to corporate IT departments as it provides a much more comprehensive way to migrate to Windows 7 without the expense of updating old custom programs that were designed to run in Windows XP.

What is very important to understand is that this is not a replacement for Windows 7 and should only be used for specific programs or devices that won't work in Windows 7.

For instance, if you plan on using XP Mode, you wouldn't want to surf the Internet from within the XP session because it would expose you to all of the vulnerabilities that Windows XP has.

Windows 7 is significantly more secure for web browsing in today's hostile Internet environment (keep in mind, Windows XP was designed to deal with security threats that existed in 2001), so minimizing what you do in XP Mode is prudent.

As you may have already realized, this feature is not designed to be setup by the casual user, so if you think you might have a need for the feature, consult a knowledgeable technical resource or your local computer expert to review your specific situation before you spend the money on something you don't actually need!
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The Internet at 40

While there are competing thoughts on the actual event that is deemed 'the birth of the Internet', everyone agees that it all started in 1969.

On Sept. 12th, the first two remote machines of the DOD funded ARPAnet were connected.

On October 29th, the first message was sent between the remote systems; "The day that the Internet uttered its first words".

Regardless of the details, the Internet has become the most transforming technology in the history of mankind.

This week, the Data Doctors take a look back at the road that led to what we all take for granted today as we celebrate the Internet's 40th anniversary.
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The Pros & Cons of 64-bit Windows 7

64-bit Windows (7) is a must for me as I bought a quad core PC for its power, only to discover that this power is limited by having a 32 bit OS. Do I need to buy the full version, or can I buy the upgrade version since I have Vista 32 bit?

- Jesse

Before you get too hyped up on the 64-bit revolution, let's make sure you aren't "buying a car based on the tachometer".

Without question, the future of personal computing is in the 64-bit realm. 64-bit processors and operating systems have been out for quite a long time, but primarily only useful to very knowledgeable techies that had specific tasks they needed to address (such as video editing, computer aided design, graphic design or gaming).

Windows 7 is poised to change all of that for even casual users, but in my opinion, if you commit to it right now, you are on the back end of the 'leading edge' (which is often translates to the 'bleeding edge' because of the problems that come with new technologies).

Here is why I view 64-bit computing in the late stages of the leading edge:

- 64-bit Operating Systems require 64-bit processors (which you have, but most older computers don't)

- In order to take full advantage of the 64-bit platform, you must also have 64-bit applications, which are few and far between for the casual computer user

- You must have 64-bit drivers for all of your hardware and peripherals (forget about support for really old components, printers, scanners, etc.)

- You must have 64-bit Anti-Virus software & other vital security software

- You're wasting your time if you don't have more than 3Gb of RAM (and actually 4-8 Gb to really make it worthwhile)

- You must be willing to put up with companies that are still trying to get their drivers and software compatible with 64-bit operating systems (which, thanks to Vista, is becoming much less of an issue)

While having a 64-bit operating system can be viewed as 'future-proofing', the question you have to ask yourself is: are you willing to take the chance of compatibility problems in order to be ready for the future? (iTunes seems to be a common configuration issue for many 64-bit converts on Internet forums.)

For most folks, seeing any appreciable difference between a 32-bit & 64-bit system while surfing the Internet, checking e-mail & writing letters is likely to be slim to none. Power users, hardcore gamers and vertical application business users are a different story, but that's not who reads my column.

None of the 'average user' tasks really stress a properly configured 32-bit system. With all the 64-bit hype, too many users are improperly blaming the '32-bit limitation' as the reason why their computers are running so slow.

The reality is that most folks don't properly maintain their computers and are inundated with unnecessary programs, hidden malware and cheap hardware (that wouldn't have a prayer of running a 64-bit OS anyway!)

For those buying a new computer with lots of 64-bit friendly hardware and lots of RAM, you're in a much better position to make the transition than those with older systems that have just barely enough hardware to run a 64-bit OS.

As to your upgrade question, you can purchase the upgrade version of Windows 7 64-bit, but you will have to do a 'clean install' (wipe everything out and start from scratch) as you cannot perform an 'in-place' upgrade going from Vista 32-bit to Win 7 64-bit.

In review, 64-bit is absolutely the way to go if you can verify your hardware, peripherals, drivers and programs are all compatible with a 64-bit environment.

If you are technically incapable of determining these things, too lazy to do the homework or don't want to have to wipe out your existing Windows Vista installation, stick to the 32-bit version (or consult a knowledgeable professional).

If you are somewhere in-between, wait a little while so that more of the issues can be discovered and you can benefit from the learning curve forged by others.
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The latest on Green Computing

In 2006, the EPA estimated that personal computers consumed 2% of all the electricity in the United States.

3 years later, you can bet that number has gone up, because the number of computers in use has gone up.

If we all made some small adjustments to our computing devices and behaviors, we could collectively safe a substantial amount of power.

Listen in as the Data Doctors put on their Birkenstocks and wrap their arms around a few trees while discussing power saving tips as well as some common misnomers about technology and power.
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Beware Fake Conficker Alerts

Is the Conficker worm making the rounds again or are the e-mail warnings a hoax?

- Leslie

The current crop of 'Conficker.B 'e-mail warnings that are purporting to be from Microsoft are in fact a hoax that's trying to infect computers with the fake 'Antivirus 2010' program.

This is just another example of the creative methods that are constantly being generated to trick folks into installing fake security software onto their computer, which then coaxes them to purchase the 'fix' for a fake infection.

A recent study claimed that over 250 different types of 'scareware' programs are in circulation and this is just the most recent attempt to get people to give up credit card information for a fake infection.

In general the subject line refers to a 'Conficker.B Infection Alert' and the body of the message reads:

Dear Microsoft Customer,

Starting 18/10/2009 the 'Conficker' worm began infecting Microsoft customers unusually rapidly. Microsoft has been advised by your Internet provider that your network is infected. To counteract further spread we advise removing the infection using an antispyware program. We are supplying all affected Windows Users with a free system scan in order to clean any files infected by the virus.

Please install attached file to start the scan. The process takes under a minute and will prevent your files from being compromised. We appreciate your prompt cooperation.

Regards, Microsoft Windows Agent #2 (Hollis) Microsoft Windows Computer Safety Division _________________________________________________________________________________

The message is accompanied by a file attachment that has varying names, but usually has the .zip extension.

If you are paying attention, you should be able to spot many red flags from this message.

The first one is the date format (18/10/2009) which is not common in the U.S. and the second is the poor grammar (unusually rapidly).

What isn't as obvious to non-technical users is that Microsoft would never be contacted by your Internet provider if your network was truly infected. If anything, your Internet provider would shut your connection down or disable your ability to send e-mail if your system was infected with many of the silent malware programs that silently spew out spam.

Microsoft would never send a file attachment (they always use links back to their website) and you should never trust any .zip files (compressed files that could contain virtually anything inside) unless you are absolutely certain of the contents.

Finally, I have yet to see any official Microsoft e-mail messages that had a salutation that started with 'Regards' and there is no such thing as the 'Microsoft Windows Computer Safety Division'.

The only security warnings that you will ever get e-mailed to you from Microsoft would come as a result of you pro-actively signing-up for their 'Security Bulletins' and the format of the messages always starts with "Begin PGP Signed Message".

A good practice for the future whenever you receive any suspicious e-mail warnings is to copy the first paragraph and paste it into Google as a search. If the information is legit, you will find websites that will confirm the information and if it's a fake, you will quickly get confirmation as well.
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Windows 7; it's really worth considering!

It's been a long time since we got excited about a new operating system, but Microsoft has done a pretty darn good job of getting this new operating system right.

Due to be released on Oct 22nd, how and when you might consider migrating is becoming an important thing to think about.

What should folks in the market for a new computer consider? What should folks that are struggling with their existing system do? How should businesses approach this new platform?

These questions and much more will be answered by the Data Doctors and some special guests as we work up to the launch of Windows 7!
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Windows 7; what's the big deal?

What makes Windows 7 better than Vista or XP?

-Jacob

Windows 7, the long awaited replacement for the much maligned Windows Vista is due to be released on Oct 22nd (although many custom-build computer shops like ours are already delivering Windows 7 systems.) The reasons for considering an upgrade to the new OS are numerous, but the reality is that at some point most users will have no choice.

No matter how much users like Windows XP, there will come a time when Microsoft won't support it, including the very important security patches that plug security vulnerabilities. With this in mind, the Windows 7 question isn't really a question of WILL you upgrade, but WHEN will you upgrade (a month, a year, 5 years?).

By all accounts, Windows 7 is a significant improvement over Windows Vista, primarily because Microsoft got to strip out the bad and add lots of new good to what is essentially Windows Vista 2 (but they knew better than to call it that!)

Regardless of how they got here, Microsoft listened to the complaints of Vista users and continued to improve the built-in security and the combination has created a pretty solid operating system.

Here are some of the major improvements:

It actually requires less hardware than Windows Vista. For those of us that have been around since Windows 1.0, we were shocked to learn that Microsoft didn't ratchet up the hardware requirements like they have with every previous version. Systems light on power that struggled to run Windows Vista will likely run better with Windows 7 (you will even see lots of Netbooks running Windows 7 shortly, which would be unimaginable for Vista).

A kinder, gentler and more flexible UAC (User Account Control). In Windows Vista, the UAC feature was so over-bearing (remember the humorous 'accept or deny' Apple commercials?) that many users simply turned it off, which disabled one of the best features that made Vista much more secure than Windows XP. In Windows 7, you can decide where and how this very useful and powerful tool is implemented (a great way to control what the kids can and can not add to the system).

With the sneaky malicious software that is plaguing the Internet at the moment, this updated version of the UAC is just what most consumers and small businesses need to fight the malware battle.

Faster boot times. The goal from the engineering side at Microsoft was to target a 15 second startup time, which may or may not be possible for everyone (your start time will have more to do with what you install) but by all measures, the tech community agrees that 7 boots faster than Vista.

Easier home networking setup. Anyone that went through the nightmare of trying to integrate a Vista system into an existing Windows XP network will appreciate this improvement.

Better support for multi-monitor configuration. If you haven't experienced the joy of having dual monitors installed on your home or office computer, you are really missing a huge improvement in productivity (add it to your holiday wish list, you will thank me for it!) Windows Vista was pretty picky about what it would support, whereas Windows 7 has wider support for different video cards coexisting in the same computer for a dual display configuration.

There are a whole host of other improvements such as auto-sizing side-by-side windows, consolidated and clearer security messages, Taskbar previews that are actually viewable and control over those irritating balloon notifications in the bottom right corner that make Windows 7 worth considering.

At the end of the day, if what you are using is working fine, don't be in a huge hurry to fix what ain't broken, however, if you are struggling with security, stability or performance, Windows 7 may be just what the doctor orders!
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Get the lead out (of our landfills)!

This week's show will be cut short (12p - 12:30p PT) as a result of the ASU football broadcast, so we have very little to get the word out for a very important topic: repurposing & recycling e-waste.

70% of the heavy metals in our landfills comes from discarded electronics. The lead, cadmium, mercury and dozens of other toxins used in the creation of electronic devices poses a threat to ground water if this continues.

Do your part; get your old technology down to one of the more than 40 drop off points around Arizona.

If you listen to our show outside of the state, please use the resources posted below to find a responsible recycler in your community!
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The real threat of Credit Card Fraud

If possible, I'd like to hear more about credit card fraud when online shopping. Are there any e-tail websites out there that are actually secure?

- Greg

There has been much misinformation spread about online shopping that has given many the impression that the Internet is the cause of most credit card fraud. Credit card fraud (as a % of ID theft complaints) has actually been on the decline for six straight years according to a Feb 2009 FTC report.

The reality is that, by following a few simple rules, Internet based transactions can actually be one of the most secure ways to use your credit card (because no human other than you is involved in the transaction).

Credit card fraud schemes have been around a lot longer than the Internet and the time tested methods of gaining access to your credit cards (stolen wallets and purses, dumpster diving, etc.) are still the most likely way that you will become a victim of credit card fraud.

When it comes to shopping online, retailers that offer e-commerce always use secure pages in order to complete a transaction (or you should run away from them!)

If you make sure that the page that you are about to enter credit card info onto has the https:// instead of just http:// (should also display an image of a yellow lock either in the bottom right corner or next to the address bar) then you are working with a "secured" page.

The real threat from online transactions are a lot less about the sites that you do business with and lot more about how you use and maintain your computer.

If you don't keep your operating system updates current, keep your anti-malware programs up-to-date or fall for any of the thousands of e-mail phishing or fake download scams, then you could easily allow a silent "keylogger" to be installed to record every keystroke that you make.

If you notice that your computer is taking a long time to startup and that it seems to be very slow, especially when you try to do things on the Internet, you may want to avoid any kind of electronic transactions or online banking until you get your system inspected.

These hidden programs are getting more and more sophisticated and depending upon which scam you fell for, they can side-step your protection programs because they got you or your children to download something that had a hidden Trojan program in it.

Credit card companies have done a really good job of making it easy to report fraud and shield their customers from any financial losses (most every company has a 0 liability policy when fraud has been determined).

As a side note, debit cards typically carry similar coverage for fraud, but if someone uses your debit card fraudulently, the amount in question is tied up until things get cleared up, meaning that your checking account balance is impacted immediately. Be careful where and how you use your debit card (not just online).

Another common non-Internet scam that is on the rise is credit card 'skimming'. Credit card thieves are bribing restaurant and retail employees into double swiping cards on a small portable recording device and paying them for each card they skim (much easier to find willing participants in a down economy).

Do your best to watch anyone that you give your credit card to and try not to allow your card to leave your site if you can help it (or pay cash if you aren't comfortable with the situation).


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