Cost of Downtime Calculator

Use this worksheet to determine how much your company loses during system failures. If you don't know the exact figures, just guess.

Testimonials

I just returned from my first visit to Data Doctors. I was having a problem getting my Toshiba laptop to boot up. I arrived at the Pinnacle Peak store about closing time and met Steve and Elaine Davies. Not only did they stay late on a Friday evening, but had my problem fixed within 15 minutes. When I asked how much I owed them, I was shocked when they replied "no charge".

I'm a Realtor, and it seems that someone is always having a computer problem at my brokerage, so I took some DD cards with me to put on the bulletin board. Also, my broker has been looking to update our very old office computers, but is frustrated with the pimply faced kids at Gateway and other stores. I told him about DD being just down the street, and he thinks that would be a great idea. If we have any problems DD is nearby, instead of sending them off somewhere to be fixed. And we can have computers built to our needs.

Thanks for the great service, and if, I guess that should be "when" I have a computer problem, I'll definitely take it to Steve and Elaine.

Matthew Shields

Tom Adam Realty

-- Matthew

"I'm so happy I checked out the Data Doctors in Phoenix. I had many problems getting my computer upgraded to Windows XP Home Edition. I got nothing but viruses (blasterworm, welchiaworm and Lonsamworms. Plus a few other problems. I took the liberty and walked-in to the Data Doctors at 4501 E. Thomas Road and met Joseph. I explained all my concerns and problems and he told me to bring my processor in and they would get it up and running. That is just what I did. Now, my Windows XP Home Edition works just super. Thank you Joseph and Jonathan. I have already told others about your very professional work and advice you give. I will take my computer to you if a problem should arise. Thank You!"

-- Randy

Customer Support

We're not in the Computer Business, we're in the People Business! We have the most comprehensive and efficient technical processes in the industry, forming the core of our high quality service offerings. Our customers are the most important part of our business and we empower our friendly, trained staff to spoil you. In addition, we have a dedicated Customer Support team standing by to help when needed. If you're not satisfied, we're not done! We guarantee satisfaction.

DAY warranty

We provide a 1 year warranty on new parts and computers we sell. If you think there are issues after a repair, please visit Data Doctors as soon as possible for no-cost diagnosis. We'll quickly diagnose and replace defective parts used during the original repair. Please keep in mind that this warranty does not cover damage you cause (such as broken screens) or water damage done to your device after the initial repair. Refurbished parts generally carry a 90 day warranty.

SATISFACTION
Guarantee

We've been helping people with technology for nearly 30 years. We were fixing computers when break dancing was cool! We've developed a service process that's second to none to ensure the best service and the fastest time. We spend time with you at check-out to make sure it's exactly the way you want. If things aren't perfect, we do whatever it takes to make things right! Data Doctors sets the gold standard when it comes to customer satisfaction. That's why we've received more awards for customer service and satisfaction than anyone else in the business.

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