I have either called or emailed Data Doctors several times regarding problems with a new computer. They are always right there and very helpful - don't know what I would do without them. So far they have not charged me one penny. I am very grateful for their help and great attitude! Thanks so much!
Cost of Downtime Calculator
Use this worksheet to determine how much your company loses during system failures. If you don't know the exact figures, just guess.
My computer crashed after about 6 months of having it. I called COMPAQ and they said to do a recovery process. After trying that and it not working, they wanted me to format my hard drive. I had priceless pictures of my daughter on my computer that I was not willing to lose. I called Data Doctors after learning of them through someone my husband plays hockey with. I spoke with Sam and he said to bring my computer in the next day. I took it to 67th and Deer Valley the next day and Sam checked me in and explained the charges. He made me feel alot more relaxed and confindent in that, he would be able to recover my pictures. When Sam called and said he had my pictures recovered, I was so FREAKIN HAPPY!!! It was a hard lesson to learn, not backing up my files, but Sam helped and was professional the whole time. I would have paid any amount to recover my pictures and believe me, I will always remember Sam. I would have lost my daughters first Christmas and so many other firsts. I will definatley keep Data Doctors in my phone book!!! THANK YOU SAM AND DATA DOCTORS!! YOU GAVE ME A GREAT MOTHERS DAY PRESENT!!!!!