Tech Tips for Non-Tech People!
Original Air Date: Jun 21, 2018
Internet Diagnostic Tool
We have come to expect a high level of performance whenever we connect to the Internet so when things don’t go the way we’ve come to expect, frustration is sure to set in.
When you don’t know if it’s the computer you’re using, the connection or any of a number of other confusing possibilities such as a DNS issue or a firewall preventing your access can make solving this common problem complicated.
This issue can be even more problematic when you’re on the road, especially when you have a deadline and are forced to use a connection at a hotel or coffee shop with questionable service.
A diagnostic from Google for their Chrome browser can help demystify your connection issues. It’s called the ‘connectivity diagnostic browser app’ and it can be a quick way to diagnose most of the issues that can impact connectivity.
Once installed in your browser, you can click on it and a thorough test is run which checks nine connectivity items and then it lets you know which one may be causing your problem.
Even when you have no idea what the tool is telling you, the info will be useful if you have to call someone for help!
Get it here:
http://goo.gl/H6VGqx
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