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I just get blue screen?

Posted By : Eramilde of Katharine Gibbs School - New York on February 1, 2005

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I LOST MY WINDOW, I JUST GET ONLY BLUE SCREEN WITHOUT THE ICONS.

BUT ICAN GO TO INTERNET JUST TO DO CONTROL ALT DELET THEN GO TO DEVICE MANAGER THEN CLICK FILE, CLICK FIND THEN TYPE NETSCAPE.COM THEN I CAN GO TO INTERNET WINDOW, IF YOU HAVE AN IDEA TO FIX IT PLS, EMAIL IT TO ME

.

RONAL

This question was answered on February 1, 2005. Much of the information contained herein may have changed since posting.


Windows Restarts Continuously with Blue Screen

SYMPTOMS

When you start Windows, your computer may briefly display the blue startup screen and then continuously restart

CAUSE

This behavior can occur if the following conditions exist: " A fatal system error (STOP error) causes the computer to stop

" The Automatically Reboot option is enabled under Recovery on the Startup/Shutdown tab in System properties

" The Windows paging file is smaller than the amount of physical memory installed in the computer or there is insufficient free space on the system hard disk to write the error dump file (Memory.dmp)

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly Use Registry Editor at your own risk.

NOTE: To work around this issue, you require a parallel installation of Windows.

To make the necessary changes, follow these steps: 1 Install Windows to a different folder

2 Run Regedt32.exe from the new installation of Windows, and then go to the HKEY_LOCAL_MACHINE key

3 On the Registry menu, click Load Hive, and then open the System file in the original Windows installation location By default, this installation is located at %SystemRoot%\System32\Config\System

4 Enter an arbitrary name when you receive a prompt for a key name in the Load Hive window This loads the original HKEY_LOCAL_MACHINE hive as a subkey of the current key

5 Change the value data in the AutoReboot value to 0 (zero), instead of 1, in the following key:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\CrashControl

6 Collapse the HKEY_LOCAL_MACHINE subkey and unload the hive

This disables the Automatically Reboot option in the original Windows installation After you follow these steps, you may be able to gather information from the STOP error message and resolve the problem that prevents the computer from starting

Another workaround may be necessary if the minimum size of the paging file is set to a value less than the amount of physical memory Windows requires a paging file on the system drive large enough to hold all of physical memory, plus 1 megabyte (MB), to write debugging information You can modify the PagingFiles value of the original installation so that the dump file can be created by the STOP error message Enough free disk space must be available on the system drive for the paging file

Follow these steps to change the PagingFiles value in the System file in the original Windows installation location: 1 Follow steps 1-4 from the preceding workaround

2 Change the data value of the PagingFiles value to allow a minimum value of the amount of physical memory plus 1 MB, but not greater than the amount of free space on the hard disk The key name is:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Session Manager\Memory Management

For example: "drive:\pagefile.sys nnnnnn" where drive is the letter of the system hard disk and nnn is a number for the minimum and maximum size of the paging file

3 Check the following key to verify that the CrashDumpEnabled value is set to a data value of 1:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\CrashControl

4 Collapse the HKEY_LOCAL_MACHINE subkey and unload the hive

5 Attempt to start the original installation of Windows and the STOP error message should appear The dump information is stored in the paging file

6 Restart the computer and select the parallel installation of Windows This allows the dump file to be created and you may be able to use the information to resolve the problem that causes the STOP error message in the original installation

NOTE: The dump file is saved in the %SystemRoot%\Memory.dmp file, where %SystemRoot% is the parallel installation system folder

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Posted by Eramilde of Katharine Gibbs School - New York on February 1, 2005

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